Frequently asked questions

Standard orders are dispatched within one business day and typically arrive in three to five business days. Express shipping arrives in one to two business days.

Tracking details are emailed as soon as your parcel leaves our warehouse.

You can return any unused item in its original packaging within 30 days of delivery for a full refund. Start a return from your account's order history.

Refunds are processed to your original payment method within five business days of us receiving the item.

We accept all major credit and debit cards, as well as PayPal and Apple Pay. Your card is only charged once your order ships.

For billing questions or to update a saved payment method, visit the billing section of your account.