Cohere brings every customer email, chat, and message into a single shared inbox. Assign owners, reply together, and close conversations faster, without anyone tripping over each other.
Support teams at fast-growing companies run on Cohere
Email forwarding and a shared password don't scale. Cohere gives every conversation a clear owner, so nothing is missed and nothing is answered twice.
Email, live chat, and WhatsApp land in a single queue. Assign an owner in a click so every teammate knows exactly what's theirs.
See who's typing in real time, leave internal notes, and @-mention a teammate. No more two people answering the same customer.
Track first-response time, resolution rate, and workload per teammate. Spot bottlenecks before customers feel them.
Connect your channels, invite your team, and start replying. No migration project, no consultant required.
Forward your support address and link live chat or WhatsApp. Everything starts flowing into one place in minutes.
Add teammates, set roles, and create routing rules so the right conversation reaches the right person automatically.
Answer together with notes, mentions, and saved replies. Watch your response times drop from day one.
We moved off a shared mailbox and the difference was instant. Everyone knows what they own, nothing slips, and our first-response time dropped by half in the first month.
Per-seat pricing with every core feature on every plan. Switch or cancel anytime.
Start free in minutes. Bring your whole support team along and feel the difference on the very first day.
14-day trial · No credit card · Cancel anytime