Shared team inbox

Customer support your whole team can run together.

Cohere brings every email, chat, and message into one shared inbox — so your team replies faster, never drops a thread, and always knows who's on it.

No credit card required · 14-day free trial · Setup in minutes

Trusted by support teams at fast-growing companies

Why Cohere

Everything your team needs in one inbox

Stop juggling tabs and forwarded emails. Cohere keeps every conversation, channel, and teammate in sync.

Shared assignments

Assign conversations to teammates, see who's replying in real time, and never send a duplicate response again.

Internal notes

Loop in colleagues with private @mentions and side conversations — without ever confusing the customer.

Automations & rules

Auto-route, tag, and prioritise tickets with no-code rules. Save canned replies and resolve repeats instantly.

How it works

Up and running in three steps

No lengthy migration, no IT project. Connect your channels and start collaborating today.

1

Connect your channels

Plug in your support email, live chat, and social accounts. Everything flows into one shared inbox.

2

Invite your team

Add teammates, set roles, and create workflows that match how your support team already works.

3

Reply together, faster

Collaborate on tough tickets, automate the routine, and watch your response times drop.

2.5×
Faster first response
40%
More tickets resolved
12k+
Teams onboarded
99.9%
Uptime guaranteed
★★★★★

"Cohere replaced four tools and a dozen forwarded email chains. Our team finally works from one place — and our customers feel the difference in every reply."

Pricing

Simple plans that scale with you

Start free for 14 days. No credit card required. Cancel anytime.

Starter

For small teams getting organised.

$15/user / mo
  • 1 shared inbox
  • Up to 5 teammates
  • Email & chat channels
  • Internal notes
Get started

Enterprise

For large teams with advanced needs.

Custom
  • Unlimited teammates
  • SSO & SAML
  • Advanced security
  • Dedicated manager
Contact sales

Bring your team together on Cohere

Join 12,000+ teams delivering faster, friendlier support from one shared inbox.