Customer Support, Reimagined

One inbox. Your entire team. Zero chaos.

Cohere brings every customer conversation into a single, shared workspace. Assign, collaborate, and resolve — together.

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app.cohere.io/inbox
All Inbox 24
Unassigned
Assigned to me
Archived
Teams
Support
Sales

All conversations

SK
Unable to reset password after update
Sarah Kim • 12 min ago • #2841
Urgent
Alex M.
JL
Feature request: Dark mode toggle
James Liu • 45 min ago • #2840
Open
Maria R.
EP
Billing cycle question for enterprise plan
Elena Petrova • 2 hr ago • #2839
Resolved
You
TC
API integration returning 404 errors
Tom Chen • 3 hr ago • #2838
Open
Unassigned

Trusted by fast-growing teams

Linear
Notion
Figma
Vercel
Stripe
Slack

Everything your team needs to move faster

Built from the ground up for modern support teams who refuse to compromise on speed or quality.

Shared Team Inbox

Every email, chat, and ticket lands in one place. No more silos, no more "I thought you were handling that."

Smart Assignment

Auto-route conversations based on workload, expertise, or round-robin. Keep every ticket moving.

Real-time Collaboration

See who's typing, leave internal notes, and resolve together — without the customer ever knowing.

Get your team up and running in minutes

No complex setup. No lengthy onboarding. Just connect your channels and start supporting customers.

1

Connect your channels

Link email, live chat, Slack, and social in one click. We handle the plumbing so you don't have to.

2

Invite your team

Add teammates with granular roles. Set up routing rules, SLAs, and automation in seconds.

3

Delight your customers

Respond faster, collaborate smarter, and turn every interaction into a loyalty-building moment.

47%
Faster response time
2.4x
More tickets resolved
98%
CSAT score maintained
12k+
Teams on Cohere

We switched from three separate tools to Cohere. Our team finally knows what's happening without checking five different apps. It's the first time our support and sales teams actually feel like one team.

DW
David Williams
Head of Customer Success, Looma

Simple pricing, no surprises

Start free, scale as you grow. Every plan includes unlimited conversations.

Starter
For small teams getting started
$0 /user/month
  • Up to 3 team members
  • 1 shared inbox
  • Basic automation
  • 7-day history
  • Analytics
Get started free
Professional
For growing teams that need power
$29 /user/month
  • Unlimited team members
  • Unlimited inboxes
  • Advanced automation & SLAs
  • Unlimited history
  • Full analytics suite
Start 14-day trial
Enterprise
For organizations at scale
$79 /user/month
  • Everything in Professional
  • Custom integrations
  • Dedicated success manager
  • SSO & advanced security
  • 99.99% SLA guarantee
Contact sales

Ready to bring your team together?

Join 12,000+ teams who've replaced chaos with clarity. Start your free trial today — no credit card required.