Support, together
Share conversations, assign tickets, and solve customer problems faster. Cohere brings your whole team onto the same page.
Trusted by leading companies
Streamline workflows, reduce response times, and delight your customers
Combine email, chat, and social messages into one central hub. Never lose a customer inquiry again.
Automatically route tickets to the right team member based on skills, availability, and workload.
Comment, mention teammates, and resolve tickets together. Real-time updates keep everyone in sync.
Track response times, resolution rates, and team capacity with detailed analytics and reports.
Connect with Salesforce, HubSpot, Slack, and 50+ other tools your team already uses.
Bank-level encryption, SSO, audit logs, and compliance with SOC 2, GDPR, and HIPAA.
Get your team up and running in minutes, not weeks
Link your email accounts, chat platforms, and social channels. Cohere does the rest.
Add team members, set permissions, and create custom workflows that match your process.
Your team now has one inbox to manage, with instant visibility into every customer request.
Faster response times on average
Customer satisfaction score
Reduction in support costs
"Cohere transformed how our support team works. We went from chaotic email chains to a structured, collaborative process. Response times dropped by 60% in the first month alone."
Choose the plan that fits your team. Scale as you grow.
Billed monthly. Perfect for small teams.
Billed monthly. For growing teams.
For large organizations.
Join hundreds of companies using Cohere to deliver exceptional customer support