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cohere.app — Team Inbox

Refund request — Order #8842

sarah@northwind.io · via email

Waiting

Hi team — I was charged twice for my subscription. Can someone help before my renewal?

On it — I see the duplicate charge. Issuing refund now and tagging Finance for review.

Reply as Northwind Support… · @mention teammate

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Northwind Parcel Lumen Harbor Atlas

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Jordan Ellis Head of Support, Parcel

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Email & chat
Basic assignments
7-day history

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All channels + API
Collision detection
SLA & CSAT reporting
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