For customer support teams

One shared inbox.
One aligned team.

Cohere brings every customer conversation into a single collaborative workspace. Resolve tickets faster with real-time collaboration, smart assignments, and clear visibility for the entire team.

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All 214
Unassigned 37
Assigned to me 41
High priority 12
MJ
Maya Jensen 2m
Can you check the status of my order #48291?
AL
Alex Lopez 14m
Thanks! That fixed the login issue.
TK
Tina Kim 1h
The new pricing page looks great.
Maya Jensen
maya@acmecorp.com
Hi, can you check the status of my order #48291? It was supposed to ship yesterday.
Hi Maya, I can see your order is being prepared. It will ship today.
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Trusted by the fastest-growing support teams

Stripe Linear Vercel Notion Framer

Built for real collaboration

Cohere gives your entire support team shared context and powerful tools to resolve issues together.

Unified Inbox

Bring together email, chat, Slack, and social into one place. No more switching tabs.

Real-time Collaboration

Assign, comment, @mention teammates, and see who's working on what in real time.

Smart Routing & Rules

Automatically assign conversations by priority, topic, or customer tier with intelligent rules.

How Cohere works

Get your team up and running in minutes — not weeks.

1

Connect your channels

Link Gmail, Zendesk, Intercom, or any email inbox in a few clicks.

2

Invite your team

Add teammates instantly. Everyone sees the same inbox with live updates.

3

Collaborate & resolve

Assign tickets, leave notes, and close conversations as a team.

48k
Conversations resolved this month
2,400+
Teams using Cohere
42%
Faster average resolution time
4.9/5
Average customer rating
“Cohere completely changed how our support team operates. We went from scattered email threads and missed messages to a clean, collaborative inbox. Response times dropped by over 50% in the first month.”
SC

Sarah Chen

Head of Support, Pixel Labs

Simple, transparent pricing

Start for free. Scale as you grow. No hidden fees.

Starter

$29 /mo
  • Up to 5 team members
  • Unlimited conversations
  • Email & chat integration
  • Basic reporting
  • Community support
Most popular

Professional

$79 /mo
  • Unlimited team members
  • All integrations
  • Smart routing & rules
  • Advanced analytics
  • Priority support
  • Team comments & mentions

Enterprise

Custom
  • Everything in Professional
  • SSO & SCIM
  • Custom integrations
  • Dedicated success manager
  • SLA & compliance
  • On-premise option

Ready to give your team a shared inbox they’ll love?

Join thousands of support teams delivering faster, better customer experiences with Cohere.

Start your 14-day free trial