Frequently asked questions
Shipping, returns, and billing answers. Use Tab, Enter or Space, and the arrow keys to navigate.
Standard shipping usually arrives in 3–5 business days within the continental United States. Express options are available at checkout for 1–2 day delivery.
International orders typically take 7–14 business days, depending on customs processing in the destination country.
You may return most unused items within 30 days of delivery for a full refund to the original payment method. Items must be in original packaging with tags attached.
To start a return, open your order confirmation email and follow the return link, or contact support with your order number.
Your payment method is authorized when you place the order and charged when the order ships. You will receive an email receipt at that time.
If an item is backordered, you are only charged for items that ship. Split shipments appear as separate charges on your statement.