True shared ownership
Assign, @mention, and collaborate on every thread. Internal notes stay private so customers only see the polished reply.
Cohere unifies email, chat, and social into a shared inbox so your team resolves issues faster—without the chaos of CC threads and lost tickets.
Free 14-day trial · No credit card · Setup in minutes
Trusted by support teams at high-growth companies
Stop juggling tools. Cohere brings shared ownership, smart routing, and context that travels with every conversation.
Assign, @mention, and collaborate on every thread. Internal notes stay private so customers only see the polished reply.
Auto-route by skill, channel, or priority. Live SLA timers keep the team honest and customers informed.
Email, live chat, and social DMs land in one queue. Reply from Cohere—customers hear from your brand, not a maze of aliases.
No multi-week implementations. Connect your channels, invite the team, and start resolving.
Link shared inboxes, chat widgets, and social accounts in a guided setup that takes minutes—not days.
Add agents, set roles, and define routing rules so the right person sees the right conversation first.
Collaborate with notes and assignments, hit SLAs, and measure what matters with built-in analytics.
“Cohere replaced three tools and a shared Gmail inbox. Our team finally has one source of truth—response times dropped in the first week, and onboarding new agents is painless.”
Start free. Upgrade when you’re ready. Every plan includes a 14-day trial of Growth features.
For small teams getting shared support right.
For teams that need routing, SLAs, and multi-channel.
Security, scale, and support for larger orgs.
Join hundreds of teams who resolve faster with Cohere. Start your free trial—no credit card required.