B2B Customer Support

One inbox.
One team.

Cohere brings your entire customer support team into a single, shared inbox with powerful collaboration tools.

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Team Inbox
12 online
JD
Invoice #4821 question
from sarah@acme.com
just now
AM
Account upgrade request
from mark@stripe.com
2m ago
Stripe
Notion
Linear
Vercel
Perplexity

Built for support teams

Everything you need to deliver exceptional customer experiences together.

Shared collaboration

Assign conversations, comment internally, and work together in real time.

Smart routing

AI-powered routing that matches conversations to the right teammate instantly.

Lightning fast

Sub-second response times with powerful search and keyboard shortcuts.

How Cohere works

Get your team up and running in minutes.

1

Connect your channels

Link email, chat, and social inboxes in a few clicks.

2

Invite your team

Everyone works from the same shared inbox with clear visibility.

3

Deliver faster

Collaborate, resolve, and delight customers together.

1,240
Teams using Cohere
4.9m
Conversations handled
99.97%
Uptime last year
42%
Faster resolution time
“Cohere transformed how our support team works. We went from chaotic email threads to a beautifully organized shared inbox in a single day.”
Maya Patel
Head of Support, Vercel

Simple, transparent pricing

Start free. Upgrade as you grow.

Starter
$0 /mo
Up to 3 teammates
Get started
  • • 1 shared inbox
  • • Basic routing
  • • Email support
Pro
$29 /mo
Up to 15 teammates
Start free trial
  • • Unlimited inboxes
  • • AI smart routing
  • • Integrations
  • • Priority support
Enterprise
Custom
Unlimited teammates
Contact sales
  • • Everything in Pro
  • • SSO & SCIM
  • • Custom SLA
  • • Dedicated support

Ready to unify your support?

Try Cohere free for 14 days. No credit card required.

Start your free trial