One shared source of truth
Bring every inbox, channel, and customer detail together. No more forwarding threads or hunting for context.
The shared inbox for modern teams
Every customer conversation, in sync.
Cohere brings email, chat, and every teammate into one calm, collaborative workspace—so your customers get answers that feel effortless.
No credit card required · 14-day free trial
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Maya Lewis
maya@northstar.co
A quick question about my plan
Conversation assignedJamie is on it
Trusted by teams who put customers first
northstar
✦ lumio
FIELDWORKS
arcwell
palm & co.
Support, without the scramble
A better inbox for everyone on your team.
Everything you need to turn scattered messages into thoughtful, timely customer experiences.
Teamwork that feels natural
Assign, mention, and collaborate behind the scenes while every customer sees one clear, confident response.
Clarity in every metric
See what’s working, spot what needs attention, and make better support decisions with simple, honest reporting.
How it works
From first hello to happily resolved.
Cohere keeps the whole team moving in the same direction, with less busywork in between.
01
Connect your channels
Link your support email, chat, and forms in a few clicks. All new conversations land in Cohere.
02
Make it someone’s next
Route conversations to the right teammate, add internal notes, and keep context close at hand.
03
Respond with confidence
Reply faster with saved answers and customer history, then learn from every conversation you close.
42%faster first response time
3.2xmore conversations resolved
98%customer satisfaction score
11k+teams working better together
“
Northstar CommerceGrowing with every customer
“Cohere gave us the breathing room to be more human. We’re faster, but more importantly, our customers feel genuinely looked after.”
Simple, transparent pricing
Room to grow, at every stage.
Start small, invite the whole team, and upgrade when the time is right.
Save 20% with annual billing
Starter
For small teams building a thoughtful support practice.
$19per user / month
Start free trial
- Shared email inbox
- Unlimited conversations
- Saved replies
- Basic reporting
Most popular
Team
For growing teams ready to make support a superpower.
$39per user / month
Start free trial
- Everything in Starter
- Live chat and web forms
- Automations and routing
- Advanced reporting
Scale
For established teams that need support to move at their speed.
$69per user / month
Talk to our team
- Everything in Team
- Custom permissions
- Priority support
- Dedicated success manager
Let’s make support feel easy.
Join thousands of teams building better customer relationships with Cohere.