Frequently Asked Questions

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Standard shipping usually arrives within 3–5 business days. Express shipping is available at checkout for faster delivery.

Tracking information is sent by email as soon as your order leaves our warehouse.

You can return most items within 30 days of delivery as long as they are unused and in their original packaging.

To start a return, contact support and include your order number. We’ll send you the return instructions right away.

We accept major credit cards, debit cards, and select digital wallets. Your card is charged when your order is placed.

If you need a copy of an invoice or have a payment question, our billing team can help by email.