The New Standard for Customer Support

Bring your team together in one shared inbox.

Cohere helps support teams collaborate instantly, resolve tickets faster, and deliver exceptional customer experiences—all from a single, intuitive workspace.

TRUSTED BY INNOVATIVE TEAMS WORLDWIDE

AcmeCorp GlobalNet Pinnacle Synapse NexusInc

Everything you need to resolve faster

Equip your team with powerful tools designed to simplify communication and turn chaotic support queues into structured workflows.

Unified Channels

Connect email, live chat, social media, and SMS. Manage every customer conversation from one centralized inbox.

Internal Mentions

Tag teammates, leave internal notes, and collaborate behind the scenes without ever leaving the customer thread.

Automated Workflows

Set rules to automatically route conversations to the right specialist, apply tags, or trigger auto-responses instantly.

Seamless from day one

Get up and running in minutes, not months. Cohere is designed to fit naturally into your team's daily routine.

1

Connect Channels

Link your support email addresses, chat widgets, and social accounts in just a few clicks.

2

Collaborate

Assign tickets, mention peers, and draft responses together in real-time within the shared inbox.

3

Resolve & Delight

Respond faster, track customer satisfaction, and build lasting relationships with ease.

45%
Faster response times
10k+
Teams using Cohere
99.9%
Uptime guarantee
"Cohere completely transformed how our support team operates. What used to be a chaotic mess of forwarded emails and Slack DMs is now an organized, highly efficient machine. Our CSAT scores have never been higher."
Sarah Jenkins
VP of Customer Experience at TechFlow

Simple, transparent pricing

Choose the plan that best fits your team. No hidden fees, cancel anytime.

Starter
$19/mo
Per user, billed annually. Perfect for small teams just getting started.
Start Free Trial
  • Up to 3 shared inboxes
  • Email & Live Chat channels
  • Basic collision detection
  • Standard support
Professional
$49/mo
Per user, billed annually. Advanced features for growing support operations.
Start Free Trial
  • Unlimited shared inboxes
  • All channels including social
  • Automated routing & workflows
  • Advanced reporting & analytics
  • Priority 24/7 support
Enterprise
Custom
Tailored solutions for large organizations with complex needs.
Contact Sales
  • Everything in Professional
  • Custom API integrations
  • Dedicated success manager
  • SSO & advanced security

Ready to transform your customer support?

Join over 10,000 teams delivering exceptional customer experiences with Cohere. Set up takes less than 5 minutes.

Get Started for Free